Mariel Z. Lagana

Mariel Z. Lagana

Lead Concierge

Executive Background

Mariel Lagana is the Lead Concierge for Arthaland Prestige Property Solutions (APPS), where she directs front-of-house operations and guest relations for the firm’s premier sustainable developments. A specialist in high-end hospitality and bespoke service, Mariel blends professional precision with a warm, client-centric approach. Her expertise is anchored by advanced international training at The International Butler Academy in the Netherlands, one of the world’s most prestigious institutions for elite service and household management.

At APPS, Mariel is instrumental in defining the "white-glove" experience that differentiates Arthaland’s luxury residential and commercial assets. She leads a dedicated concierge team in managing complex tenant requirements, move-in coordination, and lifestyle services. By integrating traditional European service standards with modern property management needs, Mariel ensures that APPS properties function as thriving, high-service communities that exceed global expectations. She holds a Bachelor’s Degree in Hotel, Restaurant and Institutional Management from De La Salle-College of Saint Benilde and a Diploma by Royal Appointment from The International Butler Academy.

Meet Our Team of Service Experts

Oliver Chan

President

Leads the operations of Arthaland Prestige Property Solutions, Inc. (APPS) with extensive experience and strong foresight in innovation, sustainable property management, and exceptional customer service.

Olga Francisco

APPS OIC & Property Management Head

Oversees the entirety of APPS’ operations and leads the management and maintenance of properties - including talent deployment and development, customer service, administration of building guidelines, implementation of safety and security protocols, accounts management, and execution of sustainability practices.

Allan Ang

Head of Engineering Services

A licensed professional engineer responsible for overseeing the technical requirements and operations of APPS and its clients, ensuring strategic alignment, efficient project execution, and the highest standards of quality and innovation.

Joshua De Las Alas

Business Development Head

Drives APPS’ strategic growth and expansion through the cultivation of strong client partnerships and development of bespoke real estate solutions rooted in value creation, innovation, and long-term sustainability.

Armie Bacaron

Estate Unit Manager

Oversees the full spectrum of estate operations, ensuring the smooth and effective delivery of management and community services in a complex, multi-stakeholder development through strategic planning, proactive maintenance, and strong stakeholder communication

Arianne Lictawa

Sustainability Head

A licensed architect and sustainability consultant (LEED AP BD+C and Homes, LEED Green Rater, Certified BERDE Professional for Buildings, and EDGE Expert) with extensive experience in design, construction, and green building practices specializing in guiding projects toward sustainability goals through certifications such as LEED, BERDE, EDGE, and WELL.

Ruiz Fuentebella

Landscape Manager

A landscape and horticulture professional who integrates design expertise, horticultural knowledge, and sustainable practices to create and maintain vibrant, resilient green spaces by delivering end-to-end landscape consultancy and maintenance solutions, supporting clients from initial concept to long-term landscape stewardship.

Des Tacadena

Leasing Manager

Oversees the full leasing cycle, from tenant prospecting and negotiations to contract execution and renewals while championing a client-centric approach that transforms spaces into thriving communities and properties into high-performing assets.

Mariel Lagana

Lead Concierge

Leads the Concierge Team in delivering exceptional front-of-house services, ensuring every interaction reflects professionalism, warmth, and a commitment to exceeding client expectations drawing on training from The International Butler Academy in the Netherlands.

May Ann Sollano

Finance Associate Manager

Let us take the work out of your hands. How can we help?

We are happy to understand your needs better. Make an appointment with our team today and let us take the load off your shoulders.

Inquire Now