Mariel Lagana is the Lead Concierge for Arthaland Prestige Property Solutions (APPS), where she directs front-of-house operations and guest relations for the firm’s premier sustainable developments. A specialist in high-end hospitality and bespoke service, Mariel blends professional precision with a warm, client-centric approach. Her expertise is anchored by advanced international training at The International Butler Academy in the Netherlands, one of the world’s most prestigious institutions for elite service and household management.
At APPS, Mariel is instrumental in defining the "white-glove" experience that differentiates Arthaland’s luxury residential and commercial assets. She leads a dedicated concierge team in managing complex tenant requirements, move-in coordination, and lifestyle services. By integrating traditional European service standards with modern property management needs, Mariel ensures that APPS properties function as thriving, high-service communities that exceed global expectations. She holds a Bachelor’s Degree in Hotel, Restaurant and Institutional Management from De La Salle-College of Saint Benilde and a Diploma by Royal Appointment from The International Butler Academy.